Shipping Policy

Effective Date: [EFFECTIVE DATE]

Thank you for shopping with [Resham kapaas]. We are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process and ship your orders.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons or promotional sales, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines within India:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on orders above ₹[FREE SHIPPING AMOUNT].
  • A flat shipping fee of ₹[SHIPPING CHARGE] applies to orders below the free shipping threshold.

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details. You can use the tracking number to monitor your shipment's progress.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. [Resham kapaas] is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Kindly include your order number along with clear photographs of the package and product so we can investigate and assist you promptly.

International Shipping

Currently, [Resham kapaas] ships only within India. If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: [RESHAM KAPAAS ]
Email: [meghasrivastava07@gmail.com]
Phone: [7755864737]
Business Hours: [24*7]